Clean Energy Resources Pty. Ltd. (CER) values and is committed to protecting your privacy. We handle your personal information in accordance the Privacy Act 1988 9Cth (Privacy Act) and other applicable legislation.
Personal information means information or opinions about a person from which that person is reasonably identifiable. Personal information includes sensitive information.
CER may collect personal information where this is required for the work we undertake. We will only collect personal information by lawful and fair means and primarily directly from you (for example, through our interaction with you or your use of our website). Wherever practicable any personal information is de-identified.
The type of personal information collected may depend on your interaction with us.
CER will keep your personal information as long as we are legally obliged to keep it, or until the need for the personal information has passed. At that point it will be destroyed, deleted or de-identified.
CER’s use of your personal information will depend on our interaction with you. For other individuals, personal information may be collected to respond to enquiries or comply with other legal obligations.
We may also require limited disclosure to contractors we engage to act for us or on our behalf, such as IT service providers, in order to enable them to provide their services. All contractors engaged in this fashion are required to comply with the privacy laws.
CER takes all reasonable steps to keep your personal information secure, safe and protected from misuse, interference, loss or unauthorised access. Your information is either stored on secure servers (electronic records) or is protected in controlled facilities (hard copy records). In addition, our staff and the contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by us.
Cookies are pieces of information that a website transfers to your computer’s hard disk for record-keeping purposes, website usage statistics or to provide enhanced functionality on the site. Our cookies may do some or all of these depending on the particular page and its functionality. Generally, the information obtained by cookies is de-identified and does not constitute personal information but may include the IP address of your computer. We may use this information for additional functionality or to analyse usage patterns.
By using our website, you accept the use and installation of these cookies to provide you with these services.
You have the right to access the personal information CER holds about you. To do so, please contact us using the contact details below.
CER will take reasonable steps to ensure your personal information held by us is accurate, up-to-date and complete. If you wish to update or correct your personal information, please contact us [link to contact page].
If you have a problem, query or complaint about how CER collects, uses or discloses your personal information, please contact us. We take all aspects of privacy seriously and welcome your feedback on the relevant issues. If you are unsatisfied with our response, you may contact the Office of the Australian Information Commissioner at www.oaic.gov.au.
For more information about privacy issues in Australia and protecting your privacy, visit the website of the Office of the Australian Information Commissioner at www.oaic.gov.au.